The property restoration industry is an umbrella term for businesses that provide services for a variety of damage related events including water, fire, mold, flooding, hazardous materials, and catastrophes. Property restoration contractors have grown from the private services such as carpet cleaning to vendor relationships with insurance companies to address various needs throughout the world.
What do you call the equipment that restoration contractors use for drying water-damaged structures?
The Origins of the Modern Air Mover
Lloyd Weaver Invents The Porta Dryer
Responding to catastrophic flooding in Rapid City, South Dakota, Lloyd Weaver adapted the centrifugal fan from a household furnace unit and adapted it for on-location drying of carpets and structural materials. Centrifugal means that the blades of the fan run perpendicular to the flow of air. Prior to this adaptation, carpets were typically removed from the home and dried at the cleaner's warehouse (in-plant drying). Lloyd called his invention the "Porta Dryer". The picture above is compliments of the personal archives of another industry icon, Cliff Zlotnik. Cliff shared some of his memories of Lloyd in the video below.
The History of Water Damage Restoration
Property restoration historian and watchdog, Pete Consigli, writes, "Lloyd [Weaver] introduced the first specialty designed Porta Dryer for on-location wet carpet drying. While that might not seem like much in today's sophisticated world, 35 years ago (written in 2007) Lloyd's methodology challenged the rug cleaning establishment and its in-plant wet carpet service."
Lloyd Weaver is an icon of the water damage restoration industry, he is the man behind many of the core inventions of the modern age of property restoration as well as an early educator who trained many other industry contributors; as well as butted heads with a few others.
See our prior video on Martin "Marty" L. King and learn more about Cliff Zlotnik's contributions to the industry in the video below.
Martin "Marty" L. King's vision was to, "See the business of insurance restoration and damage repair become a profession."
In this video, which originally aired as part of The DYOJO Podcast Episode 85, we talk to John Pletcher. Mr. Pletcher was awarded the 2022 MLK Award at the Restoration Industry Association (RIA) Annual Convention. John shares his fond memories of being mentored by and working with Marty.
In the mid-1980s the Association of Specialists in Cleaning and Restoration (ASCR), which would eventually be re-branded as RIA, recognized Marty with a lifetime achievement award for his pioneering work since the late 1960s to carve a restoration niche in the larger cleaning and restoration industry as a standalone discipline from remodeling and general contracting or carpet cleaners and janitorial companies who engaged in restoration work as a sideline business activity. In 1986, the lifetime achievement award was renamed the Martin L. King (MLK) Award given to an individual who has, over many years, made significant and conspicuous contributions to the restoration profession.
The August 2015 issue of Cleaning and Restoration Magazine (C&R) featured property restoration industry icon Martin “Marty” L. King in remembrance of his passing earlier that year in May. The title of the video attached to this article, “Igniter of an industry,” is recognized as a concise summary of Marty’s contributions to fulfilling his vision for the craft of property restoration. Those four words were penned by another industry founding father, Cliff Zlotnik.
For those interested in the history of our industry, Pete Consigli wrote an article recognizing the four faces on Mount Restoration for the same publication (C&R) in March of 2007 which the reader would do well to study.
In the 2015 issue previously mentioned, Pete stated,
“Marty had a vision for a new and emerging industry he called “damage repair.” Marty’s life’s work was to see the business of damage repair evolve into a profession. Fifty years after Marty had that dream, the legacy of the restoration industry is in the hands of those he influenced and many of those people are preparing to pass on the stewardship of the industry to the next generation. It is the hope of many that the next generation will take the industry to a place never imagined by the industry’s founders.”
As part of our ongoing commitment to research and share elements of property restoration history, you can read more and contribute historical content to PropertyRestorationHistory.com
As Mr. Consigli says, "Reflecting on Marty’s passing, it is my hope that his teachings and wisdom will be remembered with reverence. In this way, the industry will honor those who paved the path for its success today. This is how we will evolve as succeeding generations seek greatness in the restoration profession.”
Additional resources on this topic:
The DYOJO Podcast conducted an interview with Ed Cross which also uncovered aspects of the development of IICRC Standards as well as the evolution of the Restoration Industry Association (RIA).
This interview goes into the last 25 years of Ed's involvement with advocating for property restoration contractors and his pivotal role in the formation and momentum of the RIA's AGA Committee. The episode is titled, "A History of Collaboration, a Future of Advocacy" and is accompanied by an article in Restoration and Remediation Magazine (R&R) by the same name.
Jeff Cross is the host of Straight Talk from ISSA Media which is the group that publishes Cleanfax Magazine. While his show is normally fifteen minutes or less, he rolled extra tape to dive into the history of the Restoration Industry Watchdogs with Cliff Zlotnik and Pete Consigli. For nearly an hour, Jeff and his guests discuss some of the questions the two Watchdogs and others started asking when issues with the formation and revision of the standards came about.
The symbol of the Restoration Industry Watchdogs is the German Shepard. When asked to define what a Watchdog is, Pete says. "We challenge what's out there. We ask a lot of questions. We don't always know the answers but we're curious." As the industry was developing the first S520 which is the Standard Reference Guide for Professional Mold Remediation Pete, Cliff, and several others began asking some probing questions about the behind the scenes process and the motivations of some of the players.
Standards of Care for Property Restoration
Cliff believes there have been some key questions that need to be asked whenever standards of care are being composed. Cliff says that there is a problem when we abdicate responsibility from the contractor to a book. The voluntary standards for the restoration industry came as a response to some litigation issues. The American National Standards Institute (ANSI) is a private non-profit organization that oversees the development of voluntary consensus standards for products, services, processes, systems, and personnel in the United States.
There are two approaches of standards:
As well as two types of standards:
The standards of care for the property restoration industry have been voluntary in that they are not compulsory such as OSHA standards. They are also prescriptive, outlining how something should be done but not always quantifying the performance outcomes.
Asking Good Questions
In 2003 Pete and Cliff co-wrote an article, The Future of the Water Loss Industry: Joy and Prosperity or Gloom and Doom? for Cleaning and Restoration (C&R) Magazine. Some people took offense to the publication, as the pair share in this interview, but they were asking the right questions. Being contentious is not a bad thing, a good debate helps to refine the process and builds a better end product through "contentious collaboration."
The pair mentions in the article,
"As professional restorers engaged in the sewage and mold remediation segment of
Unnecessary Use of Big Words
Cliff closes the discussion with a recap of his reservations about fear mongering that was used in the creation of prior standards and still being promulgated in the development of upcoming standards such as fire restoration. He mentions that some people like to hide behind big words in contrast to a pure sign of having a deep knowledge of a subject is whether you can explain it in simple terms to a six year old.
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We are tracking down and sharing the people, innovations, movements, and other fun facts from the evolution of the property restoration industry. Please reach out if you have stories and relics to share.