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Jim Thompson shares a funny story about the early days of the Restoration Industry Association (RIA) when it had the unfortunate acronym of AIDS (Association of Interior Design Specialists). Large loss specialist and trainer Jim Thompson sat down with Jon Isaacson to discuss his life experiences and the content of his new book, “My Life Is One Disaster After Another.” Jim started from the ground up as a public adjuster, moved into cleaning and property restoration, before taking some time away to work with NASA (yes, THAT NASA). Jim didn’t think he would return to the industry but found something he enjoyed training local contractors to market, win, and complete large losses. Projects for commercial, residential, industrial, and catastrophic disaster response, Mr. Thompson has done it all. He has compiled his 40 plus years of experience and is sharing it in written form with those willing to listen. Our conversation also touches on:
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John Downey calls himself a "formerly important person" but he is far from hanging up his hat and retiring. The founder of Cleanfax is busy with his work as the executive director of CIRI, the Cleaning Industry Research Institute. In this special on-location interview, Downey discusses his work and what he is doing to help promote the value of cleaning. John and interviewer Jeff Cross discuss some funny stories from the early days of Cleanfax Magazine. |
AuthorWe are tracking down and sharing the people, innovations, movements, and other fun facts from the evolution of the property restoration industry. Please reach out if you have stories and relics to share. Archives
February 2023
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